About Us

The James City County Fire Department provides fire protection and prevention, emergency medical services, emergency disaster protective services, and community outreach to the county’s citizens and visitors. 

Our mission is to protect and serve. We are a team of highly trained and motivated professionals who respond to emergencies with skill, compassion, and a sense of duty. Our commitment to public safety extends beyond firefighting; we are dedicated to fostering a safer and more resilient community through training and education, prevention, and collaboration.

Our Vision

To be the Fire Department most admired for our people and performance. 

Our Values

  • Integrity – earn confidence and respect by aligning our values, words, and actions.
  • Collaboration – make better decisions by building partnerships and sharing knowledge and resources.
  • Excellence – provide outstanding customer service by striving to be the best in everything we do.
  • Stewardship – improve our quality of life by safeguarding and enhancing the resources entrusted to us.
  • Civility – seek common ground as a starting point for dialogue about differences, listening past one’s preconceptions and teaching others to do the same.

The Department is comprised of more than 120 service members and several civilian members across 5 fire stations and administration. We respond to over 10,000 calls for service every year. 

We value your feedback!

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On April 25, 2023, the James City County Board of Supervisors approved a Joint Exercise of Powers Agreement that allowed for the consolidation of the County's Emergency Communication Center (911 Dispatch) with the York County Emergency Communications Center. Any further questions or concerns can be directed to the York County Manager of Emergency Communications, 757-890-3621.
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