The James City County Fire Department provides fire protection and prevention, emergency medical services, emergency disaster protective services, and community outreach to the county’s citizens and visitors.
Our mission is to protect and serve. We are a team of highly trained and motivated professionals who respond to emergencies with skill, compassion, and a sense of duty. Our commitment to public safety extends beyond firefighting; we are dedicated to fostering a safer and more resilient community through training and education, prevention, and collaboration.
To be the Fire Department most admired for our people and performance.
- Integrity – earn confidence and respect by aligning our values, words, and actions.
- Collaboration – make better decisions by building partnerships and sharing knowledge and resources.
- Excellence – provide outstanding customer service by striving to be the best in everything we do.
- Stewardship – improve our quality of life by safeguarding and enhancing the resources entrusted to us.
- Civility – seek common ground as a starting point for dialogue about differences, listening past one’s preconceptions and teaching others to do the same.
The Department is comprised of more than 120 service members and several civilian members across 5 fire stations and administration. We respond to over 10,000 calls for service every year.
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- Why is my smoke alarm beeping?
If your smoke alarm is beeping, get out of the house immediately and call 911 from a neighbor’s house. You have very little time to get out of your house safely if there is a threat of fire, and we would much rather respond to a false alarm than have you risk becoming trapped. If your smoke alarm is beeping intermittently, try changing the battery; if it is still beeping and is over 10 years old, it needs to be replaced.
- Can I burn my yard waste?
Burning of yard waste is prohibited in Residential zoned areas of the County. Call the Fire Marshal’s Office at 757-220-0626 to determine if you can burn yard waste.
- Can I plant shrubs around a fire hydrant?
No. The Statewide Fire Prevention Code states, “Unobstructed access to fire hydrants shall be maintained at all times.” “A 3-foot clear space shall be maintained around the circumference of fire hydrants.”
- How do I dispose of my old fire extinguisher?
Call the Virginia Peninsulas Public Service Authority at 757-259-9850.