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Forms & Publications
Most Requested Services
- Apply or Stop Water and/or Sewer Service - Hook up new water and sewer service
- Rebate Form
- Submeter Registration
- Utility Service Connection Form
All Forms
- 2018 Sewer-Water Data Sheets (PDF)
- 60-Day Exemption Form
- Application for Certificate to Construct Water and Sanitary Sewer Facilities (PDF)
- Apply or Stop Water and/or Sewer Service
- Backflow Test Form (PDF)
- Courtesy Pre-Construction Inspection for Contractors (PDF)
- Landlord Authorization Form (PDF)
- Leak Adjustment Request Instructions and Form (PDF)
- Joint Permit Application (PDF)
- Rebate Form
- Submeter Reading Form
- Submeter Registration
- Swimming Pool Certification (PDF)
- Utility Service Connection Form
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James City Service Authority
Physical Address
119 Tewning Road
Williamsburg, VA 23188
Lobby & Window Hours
Monday - Friday
8 a.m. - 4 p.m.
Customer Service & Billing
HRUBS, Tap Fees, Submeters
Phone: 757-253-6800
Fax: 757-259-4115
Monday - Friday
8 a.m. - 4:30 p.m.
Emergencies
Phone: 757-229-7421
After Hours, Weekends, Holidays: 757-566-0112
Engineering & Operations
Phone: 757-229-7421
Fax: 757-229-2463
Monday - Friday
7 a.m. - 3:30 p.m.
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